Dawn Rhoads
My role in the Office of Student Financial Services includes tracking all documents needed for financial aid processing and notifying students and parents of any missing documents. I also award financial aid to students accounts, complete quality control checks of all student files, and assist students and parents when they call or visit the office.
Background
I began working at Ursinus in 2004 as an administrative assistant and have been happy here since day one. I really enjoy interacting with students and parents, which makes my job fun and interesting. Previously, I worked at animal hospitals for 25 years and gained a lot of customer service experience that I brought with me to Ursinus. Although I love animals and miss taking care of them and their people at the animal hospital, I have always felt that coming to Ursinus and becoming a part of this community was a good decision.
When not at work my favorite thing to do is spend time with family. Our favorite family activities are camping, hiking, biking, and going on cruises.
